Effective date: October 2, 2026 · Applies to: Ren (ren.1088labs.com) and Javi (javi.1088labs.com), operated by 1088labs ("we", "us"). Companion document: Privacy Policy.
1. Agreement
By creating an account or using Ren or Javi (together, the "Services"), you agree to these Terms and to the Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility and your account
- You must be at least 18 and able to form a binding contract.
- You are responsible for your account credentials and for everything done through your account. Tell us immediately if you suspect unauthorized access.
- One account per person; information you give us must be accurate.
3. The Services
Ren and Javi are AI personal assistants. They can chat by text and voice; manage tasks, calendars, reminders, and notes; track money, health, habits, and study progress; read and summarize email you connect; stage shopping carts at retailers you connect; read balances and transactions from a bank account you connect; run background research and automations; and take other actions you ask for. Javi offers free and paid tiers; Ren is a premium subscription. Features vary by app and tier and will change over time.
4. AI outputs — important disclaimer
- The Services are powered by artificial intelligence. AI output can be wrong, incomplete, or outdated, even when it sounds confident. Verify anything important before relying on it.
- Nothing the assistant says is professional advice. It is not medical, legal, financial, tax, or investment advice, and no professional-client relationship is created. Consult a qualified professional for decisions in those areas.
- You are responsible for the decisions you make and the actions you ask the assistant to take.
5. Connected accounts and actions on your behalf
- You may connect third-party accounts (Google, Walmart, Target, Amazon, Whoop, and banks or financial apps such as Chime and Cash App, plus others we add). You authorize the Services to access those accounts to do what you ask, and you confirm the accounts are yours.
- Access to banks and financial apps is read-only: the assistant can view balances and transactions on a connected account but cannot move money, make payments, or change the account.
- Some actions are always yours to confirm: outgoing email is sent only after you explicitly confirm it, and retail orders are staged to your own cart for you to review — where automated checkout is offered, you place or explicitly authorize the final order.
- Your use of each connected service stays subject to that service's own terms, and we are not responsible for those services. You can disconnect any account at any time.
6. Subscriptions, billing, and refunds
- Paid plans are billed through Stripe. Subscriptions renew automatically each billing period until you cancel; cancel anytime and you keep access through the period you paid for.
- Prices, tiers, and any free-trial terms are shown at signup and may change with notice; changes apply from your next renewal.
- Trial and refunds: new subscriptions start with a 7-day free trial — cancel within the trial and you are never charged. After the trial ends and a payment is made, payments are non-refundable: cancelling stops future renewals, but we do not refund partial or unused billing periods, except where a refund is required by applicable law.
7. Acceptable use
Do not use the Services to:
- break the law, or infringe anyone's rights;
- harass, defraud, or harm others, or send spam;
- probe, disrupt, or overload the Services, or access other users' data or accounts;
- resell, scrape, or build a competing dataset from the Services;
- connect third-party accounts you do not own or lack authority to use.
8. Your content
- Everything you put into the Services — messages, files, logs, data — stays yours.
- You give us the limited license needed to host, process, and transmit that content to operate the Services for you (including sending it to our AI provider to generate responses, as described in the Privacy Policy). We do not use your content to train AI models and do not sell it.
- You are responsible for having the rights to the content you provide.
9. Our property
The Services themselves — the apps, code, design, names, and logos — belong to 1088labs. These Terms give you a personal, non-transferable right to use the Services, not any ownership in them.
10. Termination and account deletion
- You can stop using the Services and delete your account at any time, in the app or by contacting us; deletion of your data is described in the Privacy Policy.
- We may suspend or terminate accounts that violate these Terms, create risk for other users or the Services, or where the law requires. Where reasonable, we will warn you first.
- Sections that by their nature survive (4, 8–15) survive termination.
11. Disclaimers
The Services are provided "as is" and "as available", without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that AI output will be accurate.
12. Limitation of liability
To the fullest extent the law allows, 1088labs will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data. Our total liability for any claim is capped at the greater of the amount you paid us in the 12 months before the claim or $100. Some jurisdictions do not allow certain of these exclusions or limits, so parts of this section may not apply to you.
13. Indemnification
You will defend and hold 1088labs harmless from claims arising out of your content, your misuse of the Services, or your violation of these Terms or of a third party's rights.
14. Governing law, arbitration, and class-action waiver
These Terms are governed by the Federal Arbitration Act, applicable federal law, and the laws of the State of Wyoming, without regard to conflict-of-law rules. Please read this section carefully — it affects your legal rights, including your right to sue in court.
- Talk to us first. Before starting any formal proceeding, you agree to email info@1088labs.com with a description of the dispute and give us 30 days to try to resolve it informally with you in good faith. Most issues get fixed this way.
- Binding arbitration. Any dispute between you and 1088labs arising out of the Services or these Terms that we cannot resolve informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, instead of in court. The arbitrator's decision is final and enforceable in any court with jurisdiction. Arbitration will be conducted by videoconference, or in the county where you live if an in-person hearing is needed. AAA's consumer rules cap your filing fees; we pay the arbitration costs those rules assign to us.
- Class-action waiver. Disputes will be resolved only on an individual basis. Neither you nor we may bring or participate in a class action, class arbitration, or any other representative or consolidated proceeding. If a court finds this waiver unenforceable for a particular dispute, then that dispute (and only that dispute) must be brought in court under the last bullet below — the arbitrator may not preside over any class or representative proceeding.
- Exceptions. Either side may (a) bring an individual claim in small claims court, or (b) seek an injunction in court to stop infringement or misuse of intellectual property or unauthorized access to the Services. Nothing here waives rights that cannot be waived under applicable law.
- Your right to opt out. You may opt out of this arbitration agreement by emailing info@1088labs.com with your account email and the words "arbitration opt-out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.
- If arbitration does not apply. Any dispute not subject to arbitration (other than small claims) will be resolved exclusively in the state or federal courts located in Wyoming, and both sides consent to their jurisdiction and waive the right to a jury trial.
15. General
- Entire agreement: these Terms and the Privacy Policy are the whole agreement between you and 1088labs about the Services.
- Severability: if any part of these Terms is found unenforceable, the rest stays in effect.
- No waiver: if we don't enforce a provision, we are not giving up the right to enforce it later.
- Assignment: you may not transfer your rights under these Terms; we may assign ours in connection with a merger, acquisition, or sale of assets.
- Force majeure: we are not liable for delays or failures caused by events outside our reasonable control (including outages of third-party services the assistant depends on).
16. Changes to these Terms
We may update these Terms. For meaningful changes we will notify you in the app before they take effect; continuing to use the Services after that means you accept the updated Terms.
17. Contact
Email info@1088labs.com, or message the assistant in the app.